Opportunity Notice - Client Services Administrative Assistant

Posting Date: August 18, 2023
Job Type: Full-time, Permanent
Work Location: Town Hall
Salary: $49,070 - $57,729
Hours: 35 hours per week

Reporting to the Deputy Clerk, the Client Services Administrative Assistant performs a wide variety of clerical responsibilities to all departments of the Town of Arnprior.

The primary responsibilities for this position include (but not limited to) the following:

• Provide client service to the public by assisting with general questions pertaining to by-law enforcement, enquiries about parking tickets, assisting with marriage licenses, and pet registration.
• Ensure guests are signed in and out of Town Hall to assist in ensuring building security is maintained.
• Support coordination of meeting arrangements including booking venues/rooms, and distribution of documents.
• Dispatch information to Operations personnel for emergency and routine maintenance, prepare work orders, and track all concerns and enquiries received and actioned in the client management system.
• Assist with cemetery administration concerning purchases by providing information and guidance on plot locations and the cemetery by-law. Liaise with external associates such as Funeral Directors and cemetery caretakers, coordinate locations for placement of monuments, and maintain accurate records using various software applications.
• Maintain accurate filing and record management systems, order office supplies and assist with the maintenance of office equipment (service calls), plus process outgoing and incoming correspondence.

The successful candidate will have as a minimum the following qualifications:

• Post-secondary courses with an emphasis in office administration.
• Minimum of three to six months experience working in an administrative capacity.
• Strong organizational, communication, and interpersonal skills along with proficiency in the MS Office Suite.
• Knowledge working in a municipal environment and with cemetery administration are considered an asset.